The Intellectual Disability, Autism Spectrum Disorder and Physical Disability Programs (ID-ASD-PD) User Committee members are the guardians of the rights of all individuals who receive care and/or services in a health and social services institution in Quebec. Their mission is to promote the improvement of users’ quality of life and to assess their satisfaction with the services provided by the institution.
Committee members
- Lise Bougie (President)
- Gary Panton (New)
- Basia Morawski (Vice-President)
- Luisa Visona (New)
- Jacques Lapierre (New)
- Harold Akerman (New)
- Sofia Ioannou (New)
- Johanne Saltarelli (New)
During the AGM, the Centre de réadaptation de l’Ouest de Montréal (CROM) management clearly emphasized that enhancing communication will be a key priority moving forward.
We, the User Committee members, are committed to supporting this effort and fostering stronger engagement with users.
USER’S 12 RIGHTS
Your rights as a user are:
- Right to information
- Right to receive services
- Right to choose a professional or institution
- Right to receive care adapted to one's condition
- Right to consent to or to refuse care
- Right to participate in the decision-making process
- Right to be accompanied, assisted or represented
- Right to shelter/accommodation
- Right to receive services in English and/or in French
- Right to access one’s user’s file
- Right to the confidentiality of one’s user’s file
- Right to lodge a complaint
If you need assistance, please leave a detailed message on the Users’ Help Line 514-363-3025, extension 2422.
Stay Connected
We propose to periodically share updates (e.g., info-letters, events, announcements) with you via email.
If you would like to be added to our mailing list, please contact us at comite.usagers.crom.comtl@ssss.gouv.qc.ca.
Please include this information:
- Subject: Updates
- Preferred email address
- Name of the user and/or of the custodian (if applicable)
Thank you for your continued trust and collaboration.
– Your Users Committee