Crise-Ado-Famille-Enfance (CAFE) Program

What is the CAFE Program?

The  CAFE (Crise-Ado-Famille-Enfance) Program is intended for children aged 0 to 17 and families dealing with a major family crisis.

Our team of social workers and specialized educators is committed to finding solutions to keep children from being placed and to prevent the need to report a situation to the director of Youth Protection (DYP).  

This service is available 24/7.

A social worker will gladly give you advice, answer your questions and direct you to the right resource. Depending on the situation and following an analysis, professionals may be dispatched to the site of the event in question (home, school, etc.) to help you manage the crisis and find solutions. 

To request the services of a CAFE team

To request the services of the CAFE team, or for any other youth-related service, please call Info-Social (811 option 2) or your CLSCs psychosocial intake.

For support 24/7, dial 811 for Info-Social. 

A social worker will gladly: 

  • Offer advice 
  • Answer your questions 
  • Direct you to the right resource

Other Resources

Director of Youth Protection (DYP)  

The Director of Youth Protection intervenes mainly in situations where a child is :

  • Abandoned
  • Neglected
  • Being psychologically abused
  • Being sexually abused
  • Being physically abused
  • Has serious behavioural issues
  • At risk of being neglected, sexually abused or physically abused

Centre jeunesse de Montréal 

Batshaw Youth and Family Centres
(services available in English)
 Click here 

Kids Help Phone
E-mental health services available 24/7 across Canada, for children, teens and young adults. 
Text: 686868

Suicide Action Montréal (SAM)
Help and suicide prevention centre

Helpline for youth open 24/7

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