Contact us

General information

Should you have any questions concerning services offered to the West Island of Montréal population, please call the Info-CIUSSS Line at:

Phone (7 days a week): 514 630-2123

  • Monday to Friday: 10 am to 6 pm
  • Saturday and Sunday: 10 am to 5 pm

E-mail: informations.comtl@ssss.gouv.qc.ca

Social Media

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Human Resources Client Service

Tel.: 514 732-4512 or 1 844 434-4366

infoRH.COMTL@ssss.gouv.qc.ca

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Requests to Access Information

⇒ Click here to go to the Access to Information page

Billing, accounts receivable, trust and funds services

Emergency care and short-term hospitalization

Contact per facility

Lakeshore General Hospital

comptesrecevables_odi.comtl@ssss.gouv.qc.ca
Fax : 514 630-7173

Hôpital de LaSalle

comptesrecevables_dll.comtl@ssss.gouv.qc.ca
Tel. : 514 362-8000 ext. 31740
Fax : 514 367-8343

Ste. Anne's Hospital

comptesrecevables_hsa.comtl@ssss.gouv.qc.ca
Tel. : 514 457-3440 ext. 2451
Fax : 514 457-8446

St.Mary's Hospital Centre

comptesrecevables_hsm.comtl@ssss.gouv.qc.ca
Tel. : 514 345-3511 ext. 2670 or 3350
Fax : 514 734-2781

Douglas Mental Health University Institute

comptesrecevables_douglas.comtl@ssss.gouv.qc.ca
Tel. : 514 761-6131 ext. 3643
Fax : 514 888-4083

For more information

Keven Lessard Caron, CPA, MBA
Department Manager - Short term
keven.lessard-caron.comtl@ssss.gouv.qc.ca

Long-term accommodation

Contact per facility

Grace Dart Extended Care Centre
Centre d’hébergement de Dorval

Parvoleta Dimitrova : Agente administrative
parvoleta.dimitrova.comtl@ssss.gouv.qc.ca
Tel.: 514 255-2834 ext. 3331

RI St-Raphaël and Valeo
Lakeshore General Hospital
Centre d’hébergement Denis-Benjamin-Viger
CHSLD ODIM
Manoir de l’Ouest

 Fatime Almass Saleh : Administrative agent
fatime.almass.saleh.comtl@ssss.gouv.qc.ca
Tel. : 514 693-6629

CHSLD Argyle - Pointe Claire
Hôpital de LaSalle (long-term)
Centre d’hébergement de Lachine

Ruth Roa : Administrative agent
ruth.roa.comtl@ssss.gouv.qc.ca
Tel. : 514 693-6628

RI Floralies Lasalle, Villa Sainte-Anne,
Floralies Lachine and Lasalle

Christeen Jandy : Administrative agent
christeen.jandy.comtl@ssss.gouv.qc.ca
Tel. : 514 693-6601

Centre d’hébergement Nazaire-Piché
St.Mary's Hospital Centre
CHSLD des Berges-de-Lachine
Douglas Mental Health University Institute

Myrian Veliz Z. : Administrative agent
myrian.veliz.zevallos.comtl@ssss.gouv.qc.ca
Tel. : 514 693-6598

Ste. Anne's Hospital

Jacinthe Ouimet : Administrative agent
jacinthe.ouimet.comtl@ssss.gouv.qc.ca
Tel. : 514 457-3440 ext. 2307

For more information

Sandra Garay
Financial Management Officer Accounts Receivable
sandra.garay.comtl@ssss.gouv.qc.ca

Miscellaneous Services

Contact per facility

Centre de réadaptation de l’Ouest de Montréal

Lyne Lévis: Administrative agent
LLevis.crom@ssss.gouv.qc.ca
Tel. : 514 693-6608

Douglas Mental Health University Institute

Sofiane Maouche:  Administrative agent
sofiane.maouche.comtl@ssss.gouv.qc.ca
Tel. : 514 693-2547

Various

Cheyenne Clarke:  Administrative agent
cheyenne.clarke.comtl@ssss.gouv.qc.ca 
Tel. : 514 693-5087

Lyne Lévis:  Administrative agent
LLevis.crom@ssss.gouv.qc.ca
Tel. : 514 693-6608

End of period accounting

Georgeta Pinzar Suciu: Administrative technician
georgeta.pinzarsuciu@douglas.mcgill.ca
Tel. : 514 693-6605

Trust and Funds

Contact per facility

Trust - Douglas Mental Health University Institute

Carole Blanchard : Administrative agent
carole.blanchard.comtl@ssss.gouv.qc.ca
Tel. : 514 761 6131 ext. 3766

Centre de réadaptation de l’Ouest de Montréal

Solange Landry : Administrative agent
solange.landry.dll@ssss.gouv.qc.ca
Tel. : 514 761-6131 ext. 2701

St. Mary's Hospital Centre
Hôpital de LaSalle
Lakeshore General Hospital
CHSLD des Berges-de-Lachine

Georges Koua : Administrative agent
georges.koua.comtl@ssss.gouv.qc.ca
Tel. : 514 761-6131 ext. 3521

Centres d’hébergement Denis-Benjamin-Viger,
de LaSalle, de Dorval and Nazaire-Piché

Mary Antonacci : Administrative agent
mary.antonacci@douglas.mcgill.ca
Tel. : 514 761-6131 ext. 2703

Grace Dart Extended Care Centre

Parvoleta Dimitrova : Administrative agent
parvoleta.dimitrova.comtl@ssss.gouv.qc.ca
Tel. : 514 255-2834 ext. 3331

Ste. Anne's Hospital

Sylvie Carle : Administrative agent
sylvie.carle.comtl@ssss.gouv.qc.ca
Tel. : 514 457-3440 ext. 2451

Jacinthe Ouimet : Administrative agent
jacinthe.ouimet.comtl@ssss.gouv.qc.ca
Tel. : 514 457-3440 ext. 2307

For more information 

Céline Doré, MBA, CPA
Financial Management Officer - Billing, Accounts Receivable, Trust
Tel. : 514 761-6131 ext. 4162
celine.dore.comtl@ssss.gouv.qc.ca

Suppliers and Contracts

Directive on Service Contracts Not Subject to Executive Authorization based on the Act respecting workforce management and control within government departments, public sector bodies and networks and state-owned enterprises (AWMC)

Contract Management Complaints 

To file a complaint under the applicable laws and regulations, please follow the Procedure concerning the handling and examination of complaints provided for in the Act respecting contracting by public bodies (ACPB).

  1. The complaint must be outlined here . (Link in French)
  2. The complaint must also be submitted electronically to the Montréal West Island IUHSSC’s Contract Management Department at contrats.plaintes.comtl@ssss.gouv.qc.ca.

Media

To contact Media Relations:

E-mail : relations.medias.comtl@ssss.gouv.qc.ca

The media relations department is open from 8 a.m. to 4 p.m., Monday to Friday, with the exception of holidays.

Please note that for urgent requests outside of business hours, media representatives can still contact us by email at relations.medias.comtl@ssss.gouv.qc.ca. However, if the request is not urgent, they will be contacted on the following business day.

Reporting a situation to Youth Protection

Call 514 935-6196

(service offered 24 hours a day / 365 days a year)

Your identity will never be revealed without your consent.

Crise-Ado-Famille-Enfance (CAFE) Program

Is your family in crisis? Is your child experiencing psychological distress? Is your teen threatening to run away?  

Call Info-Social 811 (Option 2) for 24/7 support. 

A professional psychosocial worker is available to give you advice, answer your questions and direct you to the right resource. 

Click here for more information.

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