Useful information
- The Régie de l’assurance maladie du Québec (RAMQ) covers most hospitalization charges for Québec residents.
 - Some services and medical treatments are not covered by the RAMQ. If you require such services or treatments, you will be informed. If you have private insurance, you must check to see if they will cover them.
 - The hospital is not responsible for decisions by insurance companies about the reimbursement of services that are not covered by the RAMQ.
 - If such charges are applicable, you must pay them before receiving those services.
 
Medical Treatment Fees
Patients who are not covered by a provincial health insurance plan
- Care and services are provided only in emergency situations.
 - You must pay the fees for your visit. The rates are revised each year and could change.
 - The rates do not include the physician’s fees, which are billed separately.
 
Refugees
- You must show one of the following documents to verify that you are eligible for the Interim Federal Health Program (IFHP) or if you are the parents of a newborn. 	
- Refugee Protection Claimant Document—IMM1442B
 - Interim Federal Health Certificate—IMM5695
 
 
Fees for Emergency Care and Hospitalization
Are you covered?
  | Québec Residents  | Residents of Other Canadian Provinces  | Refugees  | Residents of Other Countries  | 
Medical Treatment and Hospitalization Fees (See the list of fees.)  | Entirely covered by the RAMQ if you have a valid health insurance card.  | Entirely covered by your province if you have a valid health insurance card, except for certain services.  | Entirely covered by the Interim Federal Health Program (IFHP).  | You must pay the fees and check with your private insurance provider to see if they are covered.  | 
Room Fees (3 beds or more)  | Entirely covered by the RAMQ if you have a valid health insurance card.  | Entirely covered by your province if you have a valid health insurance card, except for certain services.  | Entirely covered by the Interim Federal Health Program (IFHP).  | Occupancy fees are included in the daily cost of hospitalization.  | 
Private (1 bed) and Semi-Private (2 beds) Room Fees  | Added fees for this type of room are not covered by the RAMQ. 
 You must pay the fees and check with your private insurance provider to see if they are covered.  | Added fees for this type of room are not covered by the RAMQ. 
 You must pay the fees and check with your private insurance provider to see if they are covered.  | Only one fee covered by the IFHP.  | Only one fee applicable.  | 
List of Fees for Services Provided
Rates valid from April 1, 2024, to March 31, 202
***The rates shown are for information purposes only. Fees are adjusted in April. ***
- These rates do not include the physician’s fees.
 - The required fees are set annually by the MSSS.
 - These fees are charged to those who cannot provide a Refugee Protection Claimant Document or certificate of admissibility to the Interim Federal Health Program and those who do not have a valid health insurance card or a temporary card.
 
Services | Canadian Residents whose Health Insurance Card has been expired for less than 6 months | Non-Residents of Canada and Canadian Residents whose Health Insurance Card has been expired for more than 6 months | 
|---|---|---|
| Outpatients | ||
| Triage visit | $57.15 | $183.48 | 
| Emergency care/First contact (Birth Unit—UFN) | $386.68 | $1 182.66 | 
| Birth Unit visit (UFN) | $54.51 | $163.53 | 
| Radiography and lab tests | According to the examination and the current rates | |
| Family planning visit | $138.90 | $470.58 | 
| Visit to the Family Medicine Unit | $54.51 | $178.08 | 
| Visit to Out-patient clinics/follow-up visit | $56.87 | $168.93 | 
| Visit to front-line health services (CLSC) | $123.71 | $366.99 | 
| Visit to Day Medicine units (rate per care-day) | $182.84 | $474.48 | 
| Minor surgery (without operating room) | $69.84 | $228.18 | 
| Minor surgery (in operating room - without day nursing care) | $386.68 | $1 182.66 | 
| Day Surgery | $1 606.65 | $5 248.89 | 
| Day Surgery: 100% Cosmetic Surgery RAMQ | $1 749.63 | |
| Day Surgery: 50% Cosmetic Surgery RAMQ | $874.82 | |
| Traditional hemodialysis in dialysis unit (per treatment) | $376.99 | $1 130.97 | 
| Chemotherapy (per session) / Oncology and hematology outpatient departments (per visit) | $123.30 | $369.90 | 
| Hospitalized Patients | ||
| Inpatient stay—adult | $1 492 | $4 476.00 | 
| Inpatient stay—newborn | $1 147 | $3 618.00 | 
| Inpatient stay—newborn & adult | $8 292.00 | |
How to pay
- You will be billed for care and services not covered by the RAMQ.
 - Check your insurance coverage before your hospitalization.
 - Payments can be made to the Accounts Payable Department, in person or by telephone. The accepted forms of payment are: 	
- Pre-authorized payments (PAP)
 - Cash
 - Debit card
 - Credit card
 - Cheque (payable to: CIUSSS de l’Ouest-de-l’Île-de-Montréal)
 
 
Lakeshore General Hospital
Lakeshore General Hospital
 Patients’ Cashier
 160 Stillview Avenue, Pointe-Claire H9R 2Y2
 Ground Floor, Rm. 1280
 514 630-2225, ext. 1240 / 1242 / 1244
 comptesrecevables_odi.comtl@ssss.gouv.qc.ca
Monday to Friday: 7:00 a.m. to 2:45 p.m. (except statutory holidays)
Hôpital de LaSalle
Hôpital de LaSalle
 Patient Banking Services
 8585 Terrasse Champlain
 LaSalle  H8P 1C1
 Ground Floor, Accounting
 514 362 8000, ext. 31740 / 31742
 comptesrecevables_dll.comtl@ssss.gouv.qc.ca 
Monday to Friday: 7:00 a.m. to 3:00 p.m. (except statutory holidays)
St. Mary’s Hospital Center
St. Mary’s Hospital Center
 Patients’ Cashier
 3830 Lacombe Ave.
 Montréal H3T 1M5
 Main Pavilion, Ground Floor, Rm. G306
 514 345 3511, ext. 2670 / 3350
 comptesrecevables_hsm.comtl@ssss.gouv.qc.ca
Monday to Friday: 7:00 a.m. to 4:00 p.m. (except statutory holidays)
Ste. Anne’s Hospital
Ste. Anne’s Hospital
 Patients’ Cashier
 305 Boulevard des Anciens-Combattants
 Sainte-Anne-de-Bellevue H9X 1Y9
 Main Pavilion, Office 1E-2009
 514 457-3440, ext. 2451 / 2307
 comptes.recevables.hsa.comtl@ssss.gouv.qc.ca
Grace Dart Extended Care Centre / Centre d'hébergement Foyer Dorval
Grace Dart Extended Care Centre
 Centre d'hébergement Foyer Dorval
 5155 rue Sainte-Catherine E.
 Montréal H1V 2A5
 Office F-107
 514 255-2834, ext. 3331
Douglas Mental Health University Institute
Douglas Mental Health University Institute
 Pavillon Perry
 6875, boul. LaSalle
 Verdun, H4H 1R3
 Bureau E-1149
 514 761-6131 ext. 3643
 comptes.recevables.douglas.comtl@ssss.gouv.qc.ca
Monday to Friday: 8:00 a.m. to 4:00 p.m. (except statutory holidays)
Questions?
Should you have questions not answered here, please consult Régie de l’assurance maladie du Québec (RAMQ) website or call 514 864-3411.