About
Over the coming months, our CIUSSS must implement a new province-wide laboratory information management system (SIL P) at our facilities.
In the first step, the provincial laboratory information system (SIL- P) was rolled out in 2024 to the Lakeshore General Hospital and the entire ODI territory of our CIUSSS.
Objectives:
This is part of the OPTILAB process that aims to :
- Improve the efficiency of laboratory medicine in Québec
- Allow the entire trajectory of a sample to be tracked, process tests more quickly, and improve the transmission of results
- Simplify inter-institutional analyses and sharing of laboratory test results with healthcare professionals and users.
Roll-out
Following last year’s rollout of the SIL-P project (provincial laboratory information system) at the Lakeshore General Hospital, the next phase, set for the fall of 2025, will take place at the following sites and related facilities within our CIUSSS:
- St. Mary’s Hospital Centre
- Douglas Mental Health University Institute
- Hôpital de LaSalle
- Grace Dart Extended Care Centre
Map - Layout chart
Changes as a Result of SIL P
Reflection
Current use in SoftLab
SoftWeb+
Implementation of the new application outside the laboratory
Changes for prescribers, nurses and nursing assistants
- Request entry
- Collecting specimens
- Viewing results
SoftWebPlus training on ENA
- Training modules to be selected based on current tasks
- Prerequisites for new access rights
Please note that training is mandatory for all current SoftLab-Reflection users.
Training documents (in French only)
Creating an external request
Request Logistic
SoftWebPlus Software
Search types
Role of Super-Users
A super-user’s role includes:
- Become a SoftWebPlus super-user to train and support end users in each department/unit.
- Help the roll-out team make the needed adjustments to ensure work is coherently organized.
Support and Assistance During the Roll-out
- Network of super-users
- Dedicated telephone line for quick support
- Generic email address for contacting the roll-out team
- Memory aids (test names, troubleshooting)
- Task-specific support with SoftWebPlus
- A regularly updated website
FAQ
How do I access SoftWebPlus?
The project team creates SoftWebPlus accounts for users after they have completed the ENA training and received their certificates. This can take up to one week.
Can we have a generic code for our unit?
This is not possible because of data security issues. No generic codes will be created.
Is the SoftWebPlus login the same one I currently use for SoftLab?
No. You will be given new login credentialsNo. You will be given new login credentials
Can I still log in to SoftLab after the transition to SoftWebPlus?
No. When the transition to SoftWebPlus is completed, SoftLab will be removed from all workstations
Can a SoftWebPlus session remain open to be used by multiple users?
No. Each employee must open a session with their own login credentials. The session will automatically close after 20 minutes of inactivity.