Regulatory Framework

• Satisfaction Survey : Users and their Loved Ones
• Access to Information
• French-Language Podcast: C’est une question de santé!
• Volunteering
• Civility Office
• Regulatory Framework
• Institutional Board of Directors (CAE)
• Institution’s Users’ Committee
• Management team and organizational charts
• Equity, Diversity and Inclusion
• Ethics
• Major Infrastructure Projects
  • Maison alternative Dorval
    • Maison alternative Dorval : Recruitment
  • Maison des aînés Denis-Benjamin-Viger
  • Maison des aînés Pointe-Claire
  • Lakeshore General Hospital : New Emergency Department
• Mission
• Social Media Guidelines
• Partners Wanted
  • Citizen Partner
  • Patient Partner
• A profile of the population
• Our organization in short
• Access to English Health and Social Services Program
• Protection of Personal Information
• Publications
  • Policies
    • Politique de déplacement des usagers (FR only)
    • Privacy Policy
  • Code of Ethics
  • Action Plan for Persons with Disabilities
  • Accreditation Reports
  • Reports and Reviews
  • Evaluation reports
  • A Newsletter for You: West Island Health Hub!
• Regulation respecting the distribution of information and the protection of personal information

• Framework Laws and Governance
• Access to Services and Clinical Organization
• Insurance and Funding (Beneficiaries, RAMQ)
• Public Health
• Health information, personal information and access to information
• Youth and Vulnerable Persons Protection
• Non institutional resources (RNI)
• General Laws
• Internal policies and regulations

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Framework Laws and Governance

• Act respecting the governance of the health and social services system

Access to Services and Clinical Organization

• Act respecting end-of-life care
• Act respecting clinical and research activities relating to assisted procreation

Insurance and Funding (Beneficiaries, RAMQ)

• Hospital Insurance Act
• Health Insurance Act
• Act respecting prescription drug insurance
• Act respecting the Régie de l’assurance maladie du Québec

Public Health

• Public Health Act
• Tobacco Control Act
• Cannabis Regulation Act

Health information, personal information and access to information

• Act respecting Access to documents held by public bodies and the Protection of personal information
• Act respecting health and social services information
• Act respecting the sharing of certain health information (DSQ)
• Archives Act

Youth and Vulnerable Persons Protection

• Youth Protection Act 
• Act respecting the protection of persons whose mental state presents a danger to themselves or to others
• Act to combat maltreatment of seniors and other persons of full age in vulnerable situations

Non institutional resources (RNI)

• Regulation respecting the certification of private seniors’ residences
• Regulation respecting the classification of services offered by an intermediate resource and a family-type resource
• Cadre de référence - Les ressources intermédiaires et les ressources de type familial

General Laws

• Civil Code of Québec, first chapter
• Charter of human rights and freedoms
• Charter of the French language
• Act to foster adherence to State religious neutrality and, in particular, to provide a framework for requests for accommodations on religious grounds in certain bodies

Internal policies and regulations

• Code of Ethics
• Politique de gouvernance des renseignements personnels, de santé et services sociaux (to come)
• The User Complaint Examination Procedure By-Law