Access portal to youth services - Blue Door

What is the Blue Door?

The Blue Door is available to only internal and external referring professionals for users 0–17 years old, their families, and pregnant individuals.

All referring professionals can access The Blue Door to submit requests the following services:

  • Youth in difficulty (JED) (6–17 years old);
  • Agir tôt; 
  • Front-line youth services (0–17 years old) except youth mental health.
  • Perinatal and early childhood services (0–5 years old)

This service covers the entire West Island territory (CLSC de Pierrefonds, CLSC du Lac-Saint-Louis, CLSC Dorval-Lachine. CLSC de LaSalle).

*Important : Users who cannot get a referral must contact the psychosocial intake at their CLSC to access services.

Services offered

The Blue Door works to assist with and facilitate initial contacts and the referral process. To ensure optimal case management for your clients, the portal’s multidisciplinary team will:

  • Perform a needs assessment;
  • Develop crisis intervention strategies (when required);
  • Direct them the appropriate program;
  • Remain in close contact with all partners;
  • Identify community needs and activities.

Referral form

All institutional and community partners can submit a request by:

1.Completing the Youth access portal referral form.

 * Make sure to include all of the following information to prevent any processing delays and, consequently, access:  

  • Reason for the referral and description of needs 
  • Signature and consent of parents or legal guardians of youths under 14 years old
  • The signature and consent of clients over 14 years old
  • Any other documents relevant to assessing the request
2.Send the completed form to the Blue Door team.  
3.Once a request is received, a needs assessment is done before the request is directed toward the most appropriate program or resource. 
4. A document will then be sent to the referring professional to inform them that either: 
  • The request has been referred to a program or resource
  • It has been impossible to get in contact with the client or they have refused services
  • Additional information or documents are needed to complete the needs assessment.
5.If an emergency intervention is requited, the requester will be contacted by telephone and referred to the CAFE (Crisis-Adolescent-Family-Childhood).  

Contact us

Reserved to healthcare professionnals of the CIUSSS.

Email :
Fax : 514 695-5626
Location : 

1000 St-Jean Boulevard
Pointe-Claire (Québec) H9R 5P1

Opening hours

Monday to Friday : 8h 30 a.m. to 4 h 30 p.m.
Closed on Statutory holidays

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