Axelle A New Automated System

Introducing Axelle! A new automated system that schedules appointments for users whose family doctor have sent a referral to the Centre de répartition des demandes (CRDS).

Keep an eye on your phone. You will receive a text message or a call from Axelle to follow up on your appointment request.  

No personal information will be requested and no clickable links will be sent by text message. 

  • You will receive an automated call (Axelle) or text message to update the waiting list to see certain medical specialists. 
  • If you have already received a call or a text message and wish to change an answer or if you have questions, you can contact the Montréal CRDS by email at: or by phone at: 514 762-CRDS (2737). 
  • Patients who cannot be reached by phone will receive a letter and will be asked to confirm whether they are still in need of a consultation. 

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