Frequently asked questions

Online Job Application

Why do I need to create an online profile?

We only accept job applications submitted online. The online profile you create contains all the information concerning your professional and academic experience. Once you create a profile, you can apply on all Montréal West Island IUHSSC job postings. This online profile can be updated and reused at a later date.

Why am I asked to transcribe information in my resume if I have to download it?

Information entered in your online profile is then added to our virtual databases and can be searched by our recruiters. Your profile may show up when a recruiter searches our database by keyword, thus giving you a chance to be considered for a range of positions.

For example, if you are a nurse with pediatric experience, and have entered that specific profession and type of experience when you created your profile, one of our recruiters looking for a nurse with pediatric experience may contact you even if you have not applied on that particular job offer.

Your online profile enables you to apply for several job offers, but it also makes it easier for recruiters to find you if your profile matches our needs.

Who can view my online profile and personal information?

Access to banks of candidates is restricted, and your file can be consulted only by authorized personnel.

Are all job postings advertised online?

No, job postings are not always advertised online. If we are looking to fill a particular position and that several applicants already in our databases have matching profiles, we will contact those applicants first. The job offer will only be posted if no suitable candidate has been identified.

Hence the importance of creating an online profile and keeping it up-to-date.

I looked at your job offers and didn’t find what I was looking for. Can I still send an application?

Yes. You can submit a spontaneous job application by clicking the link from the left-hand menu, under “Job opportunities”. By doing so, your application will be considered for future job postings if your profile matches the job requirements.

For how long are job postings advertised?

Job postings vary in length, and the posting dates appearing in the job offer are provided for information purposes only. Apply as soon as possible if you want to be considered for a position that interests you.  


How can I be informed of job opportunities?

Sign up to receive job alerts. You can select up to two job categories and receive alerts by email as soon as a job opportunity is posted in your categories of choice.

To sign up, click on “Job Alerts” and fill out a short form. You don’t need to create an online profile to receive job alerts.

Can I upload my resume without having to fill out the online registration form?

Unfortunately, no. Make sure to fill out all the fields in the form and to upload a cover letter along with your resume in Word or PDF to ensure your application is considered.  For ease of consultation, we suggest saving the letter and the resume in the same document.

NB: Although the registration system accepts applications without resumes, recruiters may reject candidates for lack of information. We strongly suggest you attach a resume to your application.

I forgot my password, what should I do?

To retrieve your password, enter your email address in the space provided, under “Forgot your password?”, and click “Submit”. Then, follow the instructions on the screen.

Please note that passwords are automatically deactivated after three unsuccessful attempts. If your new password does not work, but you haven’t tried three times yet, we suggest you delete your cookies and browsing history in your settings and then try again.

I can’t upload documents. What should I do?

Files cannot be uploaded from a tablet or a cellphone; you have to upload them from a computer. Please note that the system only accepts Word or PDF files.

If you are unable to upload a Word or PDF file from a personal computer, the size of the file may be too large. Consider reducing the size of your file.

The creation of my profile was confirmed; however, I never received an email at the address I provided. What should I do?

Your messaging system may be blocking emails from cvm@cvmanager.com. Take the appropriate steps to add cvmanager to your list of trusted domains.


Academic Requirements

I have a high school diploma. What can the Montréal West Island IUHSSC offer me in terms of employment opportunities?

A high school diploma gives you access to many types of jobs in various directorates and departments. For example, you can work in administrative support, housekeeping, food services, or as an intervention officer or rehabilitation assistant. In any case, academic requirements are specified on each job posting.


I obtained my degree in another Canadian province. Can I still apply?

Yes because Quebec’s health and social services network recognizes degrees obtained in another Canadian province or territory. However, the IUHSSC may perform checks to confirm that your degree is the same as that required by the position.


I obtained my degree in another country. Can I still apply?

Yes. However, you must first obtain a Comparative evaluation for studies done outside Québec, issued by the Ministère de l'Immigration, de la Diversité et de l'Inclusion (MIDI), to see if your degree is recognized.

Visit the Government of Quebec website for more information on how to have your degree recognized and request processing deadlines :

Recognition of skills acquired abroad

NB: Pay close attention to processing deadlines for comparative evaluation requests. The MWI IUHSSC will, under no circumstance, postpone its selection process to accommodate an applicant awaiting an evaluation. 

I have a high school equivalency certificate. Can I apply on positions requiring a high school diploma?

Yes. The Montréal West Island IUHSSC accepts high school equivalency certificates for positions requiring a high school diploma.


Can I be hired if I have yet to complete my program?

The Montréal West Island IUHSSC values and promotes academic success. For some types of jobs, a promise of employment can be made to a candidate who has yet to complete a program of study. In that case, the hiring is conditional on the successful completion of the program, and the candidate can start working once the diploma is obtained.


Hiring Process

Is there a fax number or an address where I can send my resume?

Unfortunately, no. We only accept job applications submitted online. See “Online Job Application” section above for more details.


I would like to customize my cover letter. Can I get the name of the person in charge of hiring?

Please address all communications to the Staffing Department, as they are the first to process your job application. 


I retired from the Montréal West Island IUHSSC, and would like to return to work with the establishment. Is it possible?

Yes. The Montréal West Island IUHSSC gladly accepts applications from retired employees. If you want to make the most of your application, we suggest you contact your former manager so they can put in a good word with the Staffing Department. You will also need to submit a job application online.


What are the usual processing times for job applications?

Processing times may vary depending on the type of employment, the number of applicants, or specific job requirements such as selection tests. Due to the high volume of job applications we receive, only those selected for an interview will be contacted. 


Is it possible to receive updates on my application?

Due to the high volume of applicants and job postings, we cannot provide individual follow-up for each application. We do, however, provide an email response to all those who are selected for a test or an interview.

Response times following a selection test or an interview may vary depending on the type of employment, the number of applicants, or specific job requirements.

If don’t get the job for which I applied, can my application still be considered for another position?

Yes. The decision to select a candidate is made based on requirements specific to each position. Your application may have been rejected based on a requirement specific to the position for which you applied, or simply because another candidate was more suitable for said position. However, this does not mean that you are not qualified for other positions. We will keep your job application in our database, and we may contact you if your profile matches another position.


I did not pass my qualification test / I was not selected following my interview. What should I do?

If you were not selected after failing a selection test, you will have to wait six months before applying for a position that requires the same test. If you were not selected following an interview, you will have to wait six months before applying for the same position. You may, however, apply for any other position provided that you meet the requirements.


If I accept a job with the MWI IUHSSC, will my profile be removed from the database?

We will keep your profile in our database even if you find a job with the MWI IUHSSC. Your profile will simply indicate that you've been hired. You may still show interest and be considered for other job opportunities within the MWI IUHSSC.


Can my application be considered for a job that I didn’t apply for, but that matches my profile?

Yes. If your profile matches the needs and requirements of a particular position, you may be contacted to find out if you are interested, even though you have not applied for that position. 


Do I need to be perfectly bilingual to work at the Montréal West Island IUHSSC?

According to Quebec’s Linguistic Policy—under the French Language Charter—all workers have a right to work in French. Employers cannot require knowledge of a language other than French, unless required by the duties of a position. Seeing how the MWI IUHSSC’s population is diverse (francophones, anglophones, and allophones), many positions require a good command of English to ensure good communication between the staff and users. Hence, some positions, both clinical and administrative, may require passing a language test—in French and English.

We invite candidates to leave the assessment of their language skills to us instead of refraining from applying. Due to the ethnocultural diversity of the Montréal West Island IUHSSC’s staff and users, we are an environment conducive to the use of a second language. In several cases, we trust the candidate’s ability to improve command of a second language.

I am looking for a summer job. When is the best time to apply for a job at the Montréal West Island IUHSSC?

We offer a variety of jobs during the summer. These positions may be posted at any time of the year. Please visit our website regularly. You can also submit a spontaneous job application in the fall to get a job the following summer. In any case, don’t hesitate send us your application.

Will my interview be held at my future place of work?

Not necessarily. Most interviews are held at the offices of the Staffing Department, located in Verdun. However, based on availability of the premises, some interviews may be held at other MWI IUHSSC installations. Note that workplaces are indicated in the job posting. You can also confirm the place of work with the recruiter that contacts you. 

Employment Status And Fringe Benefits

Where can I find more information concerning the salary I will be earning?

Comprehensive information about salaries and job titles within the Montréal West Island IUHSSC is available on the website of the Comité patronal de négociation du secteur de la santé et des services sociaux (CPNSSS).

I have professional experience in connection with the job I applied for. Will my experience be considered in the determination of my salary?

Previous work experience may be taken in account for some positions, and may also help you start at a higher salary scale. In that regard, you must provide supporting documents—such as written certification or employment records—to the Payroll and Benefits Department within 30 days of hiring.

What does the “employment status” indicated on job postings refer to (i.e., full-time, occasional, temporary)?

Employment status 1 (Permanent Full-time) represents a work week of 35 hours or more, and is found in our establishment’s organizational chart. Such positions may not be abolished without restructuring and prior notice.

Employment status 2 (Temporary Full-time) represents a workweek of 35 hours or more and a mandate of 6 months or longer. (NB: An employee may request and receive this employment status when they are assigned to a full-time replacement for an indefinite period that extends beyond six months.)

Employment status 3 (Permanent Part-time) represents a work week of less than 35 hours that exists within the formal organizational structure (organizational chart). Such positions cannot be abolished without restructuring and prior notice.

Employment status 4 (Occasional Part-time) represents a position on the recall list, a replacement of less than 35 hours per week, or a replacement of 35 hours or more per week that is for an indefinite period or for a term of less than 6 months.

What fringe benefits are offered at the Montréal West Island IUHSSC?

The Montréal West Island IUHSSC offers a range of competitive benefits to its employees, as is normally the case in Quebec’s health and social services network. The benefits we offer include:

  • 4 weeks of paid vacation after one year of service;
  • 9.6 days of paid sick leave;
  • A group insurance plan (i.e., prescription drugs, dental care, health professionals) after 3 months of service;
  • Job security after 2 years of service for permanent position holders;
  • Régime de retraite des employés du gouvernement et des organismes publics (Government and Public Employees Retirement Plan—RREGOP).

What is a position on the recall list? Is it on-call work? Is it full-time employment?

On-call work is often associated with an unstable position with little security. That is not the case with a position on the recall list with the Montréal West Island IUHSSC.

Recall lists are mainly intended to meet replacement requirements for various reasons, including extended sick leaves, maternity leaves, and preventive withdrawals. They are normally medium- or long-term positions. Short-term replacement are not as common.

Work shifts are assigned based on the employee’s availability.

Moreover, positions on the recall list allow the employee to accumulate seniority, which benefits someone who wishes to apply on a permanent position. Employees who accumulated sufficient work experience based on a position on the recall list have priority over new applicants on any job posting.

Close to 80% of all Montréal West Island IUHSSC employees started working on the recall list. It is often used as a gateway to a career in the health and social services network.

I’m a nurse on the recall list. How much availability should I give my employer?

Unless otherwise specified at the time of hiring, nursing staff placed on recall lists must give a minimum of four days of availability by period of two weeks, in at least two work shifts (day and evening OR day and night). The staff must also be available every other weekend.

Part-time employees wishing to work more hours with the recall list are subject to the same number of minimum days of availability.

Do employees on the recall list have the same benefits as permanent employees?

Employees on the recall list have slightly different benefits, but they are just as interesting: 

  • Employees on the recall list are not directly compensated for statutory holidays, sick leaves or annual vacation. However, they receive bonuses on their overall wage to cover these needs;
  • Employees on the recall list are eligible to participate in the pension plan from their first day of employment;
  • Employees on the recall list are eligible for the group insurance plan after three months of service;
  • Employees on the recall list are unionized and start accumulating seniority from their first day of employment.

Hiring Of Interns

I did an internship at the Montréal West Island IUHSSC. Any chance I could secure an employment there?

The Montréal West Island IUHSSC encourages hiring candidates following a positive internship. Send us a job application as you near the end of your internship or once you have completed it.

Before you send us your application, ask your supervisor to write you letter of recommendation. Managers know the procedure to recommend an intern to the Staffing Department.

Then, submit a spontaneous job application via our website. Interns recommended by a manager may—in many cases—be exempted from the interview process and be hired on the spot. 

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