Visiting Loved Ones

In a Residential and Long-Term Care Centre (CHSLD)

Visiting hours

  • Visits are encouraged between 8 am and 8 pm.
  • However, out of respect for the lives and safety of the residents, the doors are always open.  
  • Certain restrictions may apply. Check with the CHSLD or the unit.

General Guidelines

  • If you have any symptoms of an infection or an illness, please refrain from visiting your loved one. 
  • Practice hand hygiene upon arriving at the facility and when entering or leaving the room. 
  • Inside the CHSLD, wear a mask at all times.
  • If there is an outbreak in the CHSLD, additional guidelines may be provided.  
  • If your loved one is in isolation, follow the measures in effect and do not hesitate to speak to the care teams.

In a Hospital Centre

Visiting hours

In the Emergency

  • You may visit your loved one at any time. 
  • Certain restrictions may apply. 
  • The staff reserves the right to limit the number of visitors.

Other Units

St. Mary’s Hospital Center

Postpartum Care Unit

  • Immediate family: From 8 am to 8 pm
  • Other family members and friends: From 6 pm to 8 pm 

Inpatient Psychiatry Unit

  • Before coming, please contact the unit to make an appointment and to find out about the restrictions in effect:  514 345-3511, extension 3417.

Other units

  • At any time
Lakeshore General Hospital8 am to 8 pm
Hôpital de LaSalleAt any time
Douglas Mental Health University Institute

Mornings: 9:30 am to 11:30 am / Afternoons: 1:30 pm to 3:30 pm / Evenings: 6 pm to 8 pm*

*Visiting hours may vary depending on the clinical programs and room availability.

Before coming, please contact the units to make an appointment and to find out about the restrictions in effect.

Contact information for the various units: 

  • Short-Term Unit - Intensive Care: 514-761-6131, ext. 2225   
  • Short-Term Unit - Brief Interventions: 514-761-6131, ext. 2222   
  • Complex Mood Disorder Unit: 514-761-6131, ext. 2878   
  • Short-Term Unit - Adolescents: 514-761-6131, ext. 7369 or 2102   
  • Short-Term Unit - Eating Disorders: 514-761-6131, ext. 3898    
  • Long-Term Unit - Geriatric Psychiatry: 514-761-6131, ext. 2192   
  • Short-Term Unit - Geriatric Psychiatry: 514-761-6131, ext. 2200   
  • Medium-Term Unit - Dementia Moe Levin: 514-761-6131, ext. 2179 or 2188 
  • Short-Term Unit - Psychotic Disorders: 514-761-6131, ext. 3639   
  • Medium-Term Unit - Intensive Rehabilitation – Psychotic Disorders: 514-761-6131, ext. 2863   
  • Medium-Term Unit - At-Risk Behaviours and Forensic Psychiatry: 514-761-6131, ext. 2574   
  • Medium-Term Unit - Intellectual Handicaps with Psychiatric Comorbidity: 514-761-6131, ext. 3645

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