General information
Should you have any questions concerning services offered to the West Island of Montréal population, please call the MWI IUHSSC Info Line at:
Phone : 514-630-2123 (7 days a week - 10:00 am to 6:00 pm)
E-mail : informations.comtl@ssss.gouv.qc.ca
Accessing your medical file
For information on how to access your medical file or that of a deceased person, see the "Access To Your Medical Record" section.
Requests to Access Information
Act respecting Access to documents held by public bodies and the Protection of personal information
Administrative Component
Me Rosalie H. Kott
Department Chief, Legal Affairs
Tel.: 514-989-1885, extension 1533
contentieux.comtl@ssss.gouv.qc.ca
Users' file
Mélissa Laverdière
Acting Chief of Medical Records and Clinical Information Safety
6875 LaSalle blvd
Montréal (QC) H4H 1R3
Tel. : 514-761-6131, extension 2346
Fax. : 514-762-7763
melissa.laverdiere@douglas.mcgill.ca
Youth Component
Debora Panasuk
Chief of Clinical Continuum and Multisite Operations
5 Weredale Park
Westmount (QC) H3Z 1Y5
Tel. : 514-989-1885, extension 1017
Fax. : 514-939-0605
client.dossiers.comtl@sss.gouv.qc.ca
Service Quality and Complaints Commission
Phone : 1-844-630-5125
commissariat.plaintes.comtl@ssss.gouv.qc.ca
Suppliers and Contracts
Contract Management Complaints
To file a complaint under the applicable laws and regulations, please follow the Procedure concerning the handling and examination of complaints provided for in the Act respecting contracting by public bodies (ACPB).
- The complaint must be outlined here . (Link in French)
- The complaint must also be submitted electronically to the Montréal West Island IUHSSC’s Contract Management Department at contrats.plaintes.comtl@ssss.gouv.qc.ca.