Contact us

    General information

    Should you have any questions concerning services offered to the West Island of Montréal population, please call the MWI IUHSSC Info Line at:

    Phone : 514-630-2123 (7 days a week - 10:00 am to 6:00 pm)

    E-mail :

    Human Resources Client Service

    Tel.: 514-732-4512 or 1-844-434-4366

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    Accessing your medical file

    For information on how to access your medical file or that of a deceased person, see the "Access To Your Medical Record" section.

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    Requests to Access Information

    Act respecting Access to documents held by public bodies and the Protection of personal information

    Administrative Component

    Me Rosalie H. Kott
    Department Chief, Legal Affairs
    Tel.: 514-989-1885, extension 1533

    Users' file

    Mélissa Laverdière
    Acting Chief of Medical Records and Clinical Information Safety
    6875 LaSalle blvd
    Montréal (QC) H4H 1R3
    Tel. : 514-761-6131, extension 2346
    Fax. : 514-762-7763

    Youth Component

    Debora Panasuk
    Chief of Clinical Continuum and Multisite Operations
    5 Weredale Park
    Westmount (QC) H3Z 1Y5
    Tel. : 514-989-1885, extension 1017
    Fax. : 514-939-0605


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    Service Quality and Complaints Commission

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    Suppliers and Contracts

    Directive on Service Contracts Not Subject to Executive Authorization based on the Act respecting workforce management and control within government departments, public sector bodies and networks and state-owned enterprises (AWMC)

    Contract Management Complaints 

    To file a complaint under the applicable laws and regulations, please follow the Procedure concerning the handling and examination of complaints provided for in the Act respecting contracting by public bodies (ACPB).

    1. The complaint must be outlined here . (Link in French)
    2. The complaint must also be submitted electronically to the Montréal West Island IUHSSC’s Contract Management Department at


    To contact Media Relations:

    E-mail :

    The media relations department is open from 8 a.m. to 4 p.m., Monday to Friday, with the exception of holidays.

    Please note that for urgent requests outside of business hours, media representatives can still contact us by email at However, if the request is not urgent, they will be contacted on the following business day.

    Reporting a situation to Youth Protection

    Call 514-935-6196

    (service offered 24 hours a day / 365 days a year)

    Your identity will never be revealed without your consent.

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