Project measuring the level of user satisfaction at the MWI IUHSSC


Our IUHSSC is the first establishment to be involved in a project that measures the degree of satisfaction amongst users, a project that was initiated by Ms. Micheline Béland, President of the Montréal West Island Integrated University Health and Social Services Centre’s Users’ Committee. The aim of this initiative is to build bridges for a new open culture where users can concretely be involved in improving care and services.   

Click here to consult the journal (see page 34)!