As World Patient Safety Day approaches on September 17, we celebrate the commitment of the teams who work every day to reduce risks and improve the user experience.
Patient safety relies on concrete actions:
- Confirming the patient’s identity
- Clearly explaining treatments and care
- Ensuring strict medication monitoring
- Encouraging clear communication between the teams, users and their loved ones
- Relaying the correct information at every step of the care journey
- And more…
Users, their loved ones and healthcare teams all have a role to play. Asking questions, sharing important information and voicing concerns can lead to a clearer understanding and safer care.
Today, we are shining a light on the importance of trust, transparency, active listening and partnerships with users and their loved ones.
Thank you to everyone who is involved in making healthcare safer each and every day.